FAQ

A list of our most frequently asked questions

How do I know what size to order?

Our sizing runs from S to XXXL. We have a size guide tailored to each item on the product pages and images of all our models wearing different sizes in the collection. Every model is wearing their regular size. Depending on how you prefer the items to sit on you, you can size up or stay true to size. If you have any questions about sizing just email or DM us on Instagram and we can help.

Can I order via social media messaging or comments on your social media accounts?

We don’t confirm orders via social media direct messages, phone call or email. You’ll need to make purchases via our online store only.

Do you have stock on hand for each order?

No. We make orders ONLY on demand. Once the payment has reflected after you’ve placed your order, our team of qualified experienced seamstresses will then start making you order.

How long does it take for my order to arrive?

It takes 5-7 business days for production and once it is complete, it takes a further 1-3 business days to be delivered nationwide?

Am I able to change my order after it has been placed?

Email us ASAP at info@tcc.co.za if you wish to change your order. If the seamstresses have already started on your order, then unfortunately that isn’t possible.

I would like to be a model or help market your brand, how do I go about it?

We appreciate all the support and willingness to grow with our brand. At this stage, we are still a very small brand and only have a handful on models or influencers to help market our clothing. If at a later stage we wish to get more people on board, we will post it on our social media platforms.

Still Unsure? Feel free to contact us directly.